CVE-2025-14581 Missing authorization in HAPPY – Helpdesk Support Ticket System

Medium 4.3 Published Updated

Authenticated subscribers can modify arbitrary support tickets by bypassing ownership checks in the HAPPY Helpdesk plugin.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2025-14581?

CVE-2025-14581 is a medium-severity missing authorization vulnerability in villatheme HAPPY – Helpdesk Support Ticket System, published on 13 Dec 2025. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Weakness: CWE-862

Which versions are affected by CVE-2025-14581?

How do I fix CVE-2025-14581?

No fix has been published for CVE-2025-14581 yet. Limit exposure of the affected software until one is available.

Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.

Is CVE-2025-14581 being exploited?

There is no known exploitation of CVE-2025-14581 in the wild and no public exploit code.

Sources

Also known as GHSA-3g8x-8934-xrr7.

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