# CVE-2025-20242: Missing authorization in Cisco Unified Contact Center Enterprise

> Unauthenticated remote attackers can read and modify data on Cisco Unified Contact Center Enterprise devices due to missing authentication controls.

- **Severity:** Medium 6.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 21 May 2025
- **Updated:** 21 May 2025
- **Also known as:** GHSA-3h4g-vcc2-xxf3

## What is CVE-2025-20242?

CVE-2025-20242 is a medium-severity missing authorization vulnerability in Cisco Unified Contact Center Enterprise, published on 21 May 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device.

 This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

Weakness: CWE-284 (Improper Access Control)

## Which versions are affected by CVE-2025-20242?

It affects 1 product.


Products: Cisco Unified Contact Center Enterprise.

## How do I fix CVE-2025-20242?

No fix has been published for CVE-2025-20242 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-20242 being exploited?

There is no known exploitation of CVE-2025-20242 in the wild and no public exploit code.

## Other vulnerabilities in Cisco Unified Contact Center Enterprise

- [CVE-2007-5539](https://insights.sbomify.com/CVE-2007-5539/): Privilege escalation in n/a (critical 9.0)
- [CVE-2020-3163](https://insights.sbomify.com/CVE-2020-3163/): Cisco Unified Contact Center Enterprise Denial of Service Vulnerability (medium 6.8)
- [CVE-2016-1439](https://insights.sbomify.com/CVE-2016-1439/): Cross-site scripting in n/a (medium 6.1)
- [CVE-2017-6626](https://insights.sbomify.com/CVE-2017-6626/): Hardcoded credentials in Cisco Finesse for Cisco Unified Contact Center Enterprise (medium 5.3)
- [CVE-2014-3323](https://insights.sbomify.com/CVE-2014-3323/): Path traversal in n/a (medium 4.0)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-20242 and fix it if it is affected.

What it is: CVE-2025-20242 is a medium-severity missing authorization vulnerability in Cisco Unified Contact Center Enterprise, published on 21 May 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-20242 in the wild and no public exploit code.

Affected product: Cisco Unified Contact Center Enterprise. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-20242/ (Markdown: https://insights.sbomify.com/CVE-2025-20242/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-20242
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-20242
- OSV: https://osv.dev/vulnerability/CVE-2025-20242

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-20242/
Summaries are generated and may contain mistakes; the official description above is the record.