# CVE-2025-20288: Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability

> Unauthenticated attackers can exploit improper input validation to send arbitrary network requests sourced from the affected Cisco Unified Intelligence Center device.

- **Severity:** Medium 5.8 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 16 Jul 2025
- **Updated:** 18 Jul 2025
- **Also known as:** GHSA-gr52-482f-6whp

## What is CVE-2025-20288?

CVE-2025-20288 is a medium-severity server-side request forgery vulnerability in Cisco Unified Contact Center Express, published on 16 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.

Weakness: CWE-918 (Server-Side Request Forgery)

## Which versions are affected by CVE-2025-20288?

It affects 2 products.


Products: Cisco Unified Contact Center Express, Cisco Unified Intelligence Center.

## How do I fix CVE-2025-20288?

No fix has been published for CVE-2025-20288 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-20288 being exploited?

There is no known exploitation of CVE-2025-20288 in the wild and no public exploit code.

## Other vulnerabilities in Cisco Unified Contact Center Express

- [CVE-2025-20354](https://insights.sbomify.com/CVE-2025-20354/): Cisco Unified Contact Center Express Remote Code Execution Vulnerability (critical 9.8)
- [CVE-2020-3280](https://insights.sbomify.com/CVE-2020-3280/): Cisco Unified Contact Center Express Remote Code Execution Vulnerability (critical 9.8)
- [CVE-2018-0403](https://insights.sbomify.com/CVE-2018-0403/): Information disclosure in Cisco Unified Contact Center Express unknown (critical 9.8)
- [CVE-2022-20658](https://insights.sbomify.com/CVE-2022-20658/): Privilege escalation in Cisco Unified Contact Center Domain Manager (critical 9.6)
- [CVE-2025-20358](https://insights.sbomify.com/CVE-2025-20358/): Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability (critical 9.4)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-20288 and fix it if it is affected.

What it is: CVE-2025-20288 is a medium-severity server-side request forgery vulnerability in Cisco Unified Contact Center Express, published on 16 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-20288 in the wild and no public exploit code.

Affected product: Cisco Unified Contact Center Express. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-20288/ (Markdown: https://insights.sbomify.com/CVE-2025-20288/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-20288
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-20288
- OSV: https://osv.dev/vulnerability/CVE-2025-20288

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From sbomify Insights: https://insights.sbomify.com/CVE-2025-20288/
Summaries are generated and may contain mistakes; the official description above is the record.