# CVE-2025-20310: Cisco Enterprise Chat and Email Stored Cross-Site Scripting Vulnerability

> An attacker with valid agent credentials can inject malicious scripts into the Cisco ECE web UI, allowing arbitrary code execution or data theft in victim browsers.

- **Severity:** Medium 6.1 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 2 Jul 2025
- **Updated:** 2 Jul 2025
- **Also known as:** GHSA-hqh5-j25x-xrmw

## What is CVE-2025-20310?

CVE-2025-20310 is a medium-severity cross-site scripting vulnerability in Cisco Enterprise Chat and Email, published on 2 Jul 2025. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

### Official description

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to conduct a stored cross-site scripting (XSS) attack against a user of the interface.

This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2025-20310?

It affects 1 product.


Products: Cisco Enterprise Chat and Email.

## How do I fix CVE-2025-20310?

No fix has been published for CVE-2025-20310 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-20310 being exploited?

There is no known exploitation of CVE-2025-20310 in the wild and no public exploit code.

## Other vulnerabilities in Cisco Enterprise Chat and Email

- [CVE-2025-20139](https://insights.sbomify.com/CVE-2025-20139/): Denial of service in Cisco Enterprise Chat and Email (high 7.5)
- [CVE-2024-20484](https://insights.sbomify.com/CVE-2024-20484/): Cisco Enterprise Chat and Email Denial of Service Vulnerability (high 7.5)
- [CVE-2019-1877](https://insights.sbomify.com/CVE-2019-1877/): Cisco Enterprise Chat and Email Attachment Download Vulnerability (medium 6.5)
- [CVE-2022-20631](https://insights.sbomify.com/CVE-2022-20631/): Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerability (medium 6.1)
- [CVE-2022-20632](https://insights.sbomify.com/CVE-2022-20632/): Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerability (medium 6.1)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-20310 and fix it if it is affected.

What it is: CVE-2025-20310 is a medium-severity cross-site scripting vulnerability in Cisco Enterprise Chat and Email, published on 2 Jul 2025. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2025-20310 in the wild and no public exploit code.

Affected product: Cisco Enterprise Chat and Email. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-20310/ (Markdown: https://insights.sbomify.com/CVE-2025-20310/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-20310
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-20310
- OSV: https://osv.dev/vulnerability/CVE-2025-20310

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From sbomify Insights: https://insights.sbomify.com/CVE-2025-20310/
Summaries are generated and may contain mistakes; the official description above is the record.