CVE-2025-20358 Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability

Critical 9.4 Published Updated

Unauthenticated attackers can bypass authentication to create and execute arbitrary scripts on Cisco Unified CCX servers, leading to code execution.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2025-20358?

CVE-2025-20358 is a critical authentication bypass vulnerability in Cisco Unified Contact Center Express, published on 5 Nov 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.

Weakness: CWE-306

Which versions are affected by CVE-2025-20358?

It affects 1 product.

Products include Cisco Unified Contact Center Express.

How do I fix CVE-2025-20358?

No fix has been published for CVE-2025-20358 yet. Limit exposure of the affected software until one is available.

Upgrade, and rotate credentials and sessions that may have been exposed. More about Authentication bypass.

Is CVE-2025-20358 being exploited?

There is no known exploitation of CVE-2025-20358 in the wild and no public exploit code.

Sources

Also known as GHSA-w3hc-3vf9-xjj9.

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