{"answers":{"affected":"","exploited":"There is no known exploitation of CVE-2025-24389 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2025-24389 yet. Limit exposure of the affected software until one is available.","what":"CVE-2025-24389 is a medium-severity vulnerability in ((OTRS)) Community Edition, published on 27 Jan 2025. It can only be exploited from the same machine or local network, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2025-24389 and fix it if it is affected.\n\nWhat it is: CVE-2025-24389 is a medium-severity vulnerability in ((OTRS)) Community Edition, published on 27 Jan 2025. It can only be exploited from the same machine or local network, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2025-24389 in the wild and no public exploit code.\n\nAffected product: ((OTRS)) Community Edition. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2025-24389/ (Markdown: https://insights.sbomify.com/CVE-2025-24389/index.md)","id":"CVE-2025-24389","markdown":"https://insights.sbomify.com/CVE-2025-24389/index.md","name":"CVE-2025-24389","record":{"aliases":["GHSA-mvq2-cppv-f4gq"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["data_read"],"network_reachable":"adjacent_or_local","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"low_privilege","summary":"Attackers can view SMTP passwords in cleartext via system logs or admin emails triggered by specific upstream library errors.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[],"cvss":{"score":6.3,"severity":"medium","source":"cna","vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","version":"3.1"},"cwes":[{"id":"CWE-532","name":"Insertion of Sensitive Information into Log File"}],"description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"SMTP Password will be shown in cleartext on some SMTP errors","id":"CVE-2025-24389","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"information_disclosure","year":"2025"},"n_packages":0,"n_references":1,"next":{"headline":"Missing Cookie Flags","id":"CVE-2025-24390"},"packages":[],"prev":{"headline":"Unsafe handling of AJAX calls","id":"CVE-2025-24388"},"products":["((OTRS)) Community Edition","OTRS"],"published":"2025-01-27","related":[],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"total"},"state":"PUBLISHED","updated":"2025-02-12","vendors":["OTRS AG"]},"summary":"Attackers can view SMTP passwords in cleartext via system logs or admin emails triggered by specific upstream library errors.","url":"https://insights.sbomify.com/CVE-2025-24389/"}