{"answers":{"affected":"","exploited":"There is no known exploitation of CVE-2025-24391 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2025-24391 yet. Limit exposure of the affected software until one is available.","what":"CVE-2025-24391 is a medium-severity vulnerability in OTRS, published on 14 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2025-24391 and fix it if it is affected.\n\nWhat it is: CVE-2025-24391 is a medium-severity vulnerability in OTRS, published on 14 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2025-24391 in the wild and no public exploit code.\n\nAffected product: OTRS. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2025-24391/ (Markdown: https://insights.sbomify.com/CVE-2025-24391/index.md)","id":"CVE-2025-24391","markdown":"https://insights.sbomify.com/CVE-2025-24391/index.md","name":"CVE-2025-24391","record":{"aliases":["GHSA-fhjw-qvv3-45m7"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"none","summary":"Attackers can enumerate valid user accounts via HTTP response differences in the OTRS External Interface, exposing user email addresses.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[],"cvss":{"score":5.3,"severity":"medium","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-203","name":"Observable Discrepancy"}],"description":"A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"Possible user enumeration","id":"CVE-2025-24391","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"information_disclosure","year":"2025"},"n_packages":0,"n_references":1,"next":{"headline":"Incorrect permission check in Jenkins GitLab Plugin allows enumerating credentials IDs","id":"CVE-2025-24397"},"packages":[],"prev":{"headline":"Missing Cookie Flags","id":"CVE-2025-24390"},"products":["OTRS"],"published":"2025-07-14","related":[],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"yes","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2025-07-14","vendors":["OTRS AG"]},"summary":"Attackers can enumerate valid user accounts via HTTP response differences in the OTRS External Interface, exposing user email addresses.","url":"https://insights.sbomify.com/CVE-2025-24391/"}