CVE-2025-2493 Path Traversal vulnerability in Softdial Contact Center
Attackers can exploit a path traversal flaw in Softdial Contact Center to access sensitive files outside the intended directory via the scheduler endpoint.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-2493?
CVE-2025-2493 is a high-severity path traversal vulnerability in Sytel Ltd Softdial Contact Center, published on 18 Mar 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.
Weakness: CWE-22
Which versions are affected by CVE-2025-2493?
It affects 1 product.
Products include Sytel Softdial Contact Center.
How do I fix CVE-2025-2493?
No fix has been published for CVE-2025-2493 yet. Limit exposure of the affected software until one is available.
Upgrade, and resolve every user-supplied path against an allowed base folder before opening it. More about Path traversal.
Is CVE-2025-2493 being exploited?
There is no known exploitation of CVE-2025-2493 in the wild and no public exploit code.
Other vulnerabilities in Sytel Ltd Softdial Contact Center
Sources
Also known as GHSA-8wc3-h23m-8ggr.