CVE-2025-2494 Unrestricted file upload vulnerability in Softdial Contact Center

High 8.7 Published Updated

Attackers can upload malicious files to the Softdial Contact Center web application to achieve remote code execution and full server control.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2025-2494?

CVE-2025-2494 is a high-severity vulnerability in Sytel Ltd Softdial Contact Center, published on 18 Mar 2025. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

Weakness: CWE-434

Which versions are affected by CVE-2025-2494?

It affects 1 product.

Products include Sytel Softdial Contact Center.

How do I fix CVE-2025-2494?

No fix has been published for CVE-2025-2494 yet. Limit exposure of the affected software until one is available.

Is CVE-2025-2494 being exploited?

There is no known exploitation of CVE-2025-2494 in the wild and no public exploit code.

Sources

Also known as GHSA-93mj-wrmx-26c6.

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