# CVE-2025-2494: Unrestricted file upload vulnerability in Softdial Contact Center

> Attackers can upload malicious files to the Softdial Contact Center web application to achieve remote code execution and full server control.

- **Severity:** High 8.7 (`CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 18 Mar 2025
- **Updated:** 18 Mar 2025
- **Also known as:** GHSA-93mj-wrmx-26c6

## What is CVE-2025-2494?

CVE-2025-2494 is a high-severity vulnerability in Sytel Ltd Softdial Contact Center, published on 18 Mar 2025. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

Weakness: CWE-434 (Unrestricted Upload of File with Dangerous Type)

## Which versions are affected by CVE-2025-2494?

It affects 1 product.


Products: Sytel Softdial Contact Center.

## How do I fix CVE-2025-2494?

No fix has been published for CVE-2025-2494 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-2494 being exploited?

There is no known exploitation of CVE-2025-2494 in the wild and no public exploit code.

## Other vulnerabilities in Sytel Ltd Softdial Contact Center

- [CVE-2025-2493](https://insights.sbomify.com/CVE-2025-2493/): Path Traversal vulnerability in Softdial Contact Center (high 8.7)
- [CVE-2025-2495](https://insights.sbomify.com/CVE-2025-2495/): Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center (medium 5.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-2494 and fix it if it is affected.

What it is: CVE-2025-2494 is a high-severity vulnerability in Sytel Ltd Softdial Contact Center, published on 18 Mar 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-2494 in the wild and no public exploit code.

Affected product: Sytel Ltd Softdial Contact Center. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-2494/ (Markdown: https://insights.sbomify.com/CVE-2025-2494/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-2494
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-2494
- OSV: https://osv.dev/vulnerability/CVE-2025-2494

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-2494/
Summaries are generated and may contain mistakes; the official description above is the record.