CVE-2025-2495 Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Medium 5.3 Published Updated

Attackers can inject JavaScript via XML uploads to steal login credentials or redirect users in Softdial Contact Center.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2025-2495?

CVE-2025-2495 is a medium-severity cross-site scripting vulnerability in Sytel Ltd Softdial Contact Center, published on 18 Mar 2025. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Official description

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Weakness: CWE-79

Which versions are affected by CVE-2025-2495?

It affects 1 product.

Products include Sytel Softdial Contact Center.

How do I fix CVE-2025-2495?

No fix has been published for CVE-2025-2495 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2025-2495 being exploited?

There is no known exploitation of CVE-2025-2495 in the wild and no public exploit code.

Sources

Also known as GHSA-cx7h-mwrp-wffc.

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