# CVE-2025-31964: HCL BigFix IVR is impacted by an improper service binding configuration

> Privileged attackers can disrupt service availability or expose administrative data due to improper network binding of internal services.

- **Severity:** Low 2.2 (`CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:N/I:N/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 7 Jan 2026
- **Updated:** 7 Jan 2026
- **Also known as:** GHSA-rr6h-6fmr-fx45

## What is CVE-2025-31964?

CVE-2025-31964 is a low-severity vulnerability in HCLSoftware BigFix IVR, published on 7 Jan 2026. An attacker needs administrator access to exploit it, with no action from the victim.

### Official description

Improper service binding configuration in internal service components in HCL BigFix IVR version 4.2 allows a privileged attacker to impact service availability via exposure of administrative services bound to external network interfaces instead of the local authentication interface.

Weakness: CWE-419 (Unprotected Primary Channel), CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor)

## Which versions are affected by CVE-2025-31964?

It affects 1 product.


Products: Hcltech Bigfix Insights for Vulnerability Remediation.

## How do I fix CVE-2025-31964?

No fix has been published for CVE-2025-31964 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-31964 being exploited?

There is no known exploitation of CVE-2025-31964 in the wild and no public exploit code.

## Other vulnerabilities in HCLSoftware BigFix IVR

- [CVE-2022-44757](https://insights.sbomify.com/CVE-2022-44757/): HCL BigFix Insights for Vulnerability Remediation (IVR) is vulnerable to weak cryptography (medium 6.5)
- [CVE-2022-44758](https://insights.sbomify.com/CVE-2022-44758/): HCL BigFix Insights for Vulnerability Remediation (IVR) is vulnerable to improper credential handling (medium 6.5)
- [CVE-2025-31963](https://insights.sbomify.com/CVE-2025-31963/): HCL BigFix IVR is impacted by improper authentication and missing CSRF protection (low 2.9)
- [CVE-2025-31962](https://insights.sbomify.com/CVE-2025-31962/): HCL BigFix IVR is impacted by an insufficient session expiration vulnerability (low 2.0)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-31964 and fix it if it is affected.

What it is: CVE-2025-31964 is a low-severity vulnerability in HCLSoftware BigFix IVR, published on 7 Jan 2026. An attacker needs administrator access to exploit it, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-31964 in the wild and no public exploit code.

Affected product: HCLSoftware BigFix IVR. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-31964/ (Markdown: https://insights.sbomify.com/CVE-2025-31964/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-31964
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-31964
- OSV: https://osv.dev/vulnerability/CVE-2025-31964

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-31964/
Summaries are generated and may contain mistakes; the official description above is the record.