# CVE-2025-32360: Information disclosure in Zammad

> Logged-in customers can view and manipulate shared article drafts intended for agents, exposing confidential information and allowing unauthorized modifications.

- **Severity:** Medium 4.2 (`CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 5 Apr 2025
- **Updated:** 7 Apr 2025
- **Also known as:** GHSA-cqmw-qrqr-v255

## What is CVE-2025-32360?

CVE-2025-32360 is a medium-severity vulnerability in Zammad Zammad, published on 5 Apr 2025. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.

Weakness: CWE-402 (Transmission of Private Resources into a New Sphere)

## Which versions are affected by CVE-2025-32360?

It affects 1 product.


Products: Zammad Zammad.

## How do I fix CVE-2025-32360?

No fix has been published for CVE-2025-32360 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-32360 being exploited?

There is no known exploitation of CVE-2025-32360 in the wild and no public exploit code.

## Other vulnerabilities in Zammad Zammad

- [CVE-2026-102489](https://insights.sbomify.com/CVE-2026-102489/): Zammad GmbH Zammad Session Fixation (high 8.7, exploited in the wild)
- [CVE-2026-102490](https://insights.sbomify.com/CVE-2026-102490/): Zammad GmbH Zammad Improper Privilege Management (high 8.5, exploited in the wild)
- [CVE-2022-48021](https://insights.sbomify.com/CVE-2022-48021/): Code injection in n/a (critical 9.8)
- [CVE-2022-35490](https://insights.sbomify.com/CVE-2022-35490/): Security feature bypass in n/a (critical 9.8)
- [CVE-2021-42090](https://insights.sbomify.com/CVE-2021-42090/): Deserialization in n/a (critical 9.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-32360 and fix it if it is affected.

What it is: CVE-2025-32360 is a medium-severity vulnerability in Zammad Zammad, published on 5 Apr 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-32360 in the wild and no public exploit code.

Affected product: Zammad Zammad. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-32360/ (Markdown: https://insights.sbomify.com/CVE-2025-32360/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-32360
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-32360
- OSV: https://osv.dev/vulnerability/CVE-2025-32360

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-32360/
Summaries are generated and may contain mistakes; the official description above is the record.