# CVE-2025-37097: Denial of service in Insight Remote Support

> An unauthenticated attacker can cause a denial of service in HPE Insight Remote Support, requiring an upgrade to mitigate.

- **Severity:** High 7.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 1 Jul 2025
- **Updated:** 1 Jul 2025
- **Also known as:** GHSA-xgq5-8xjq-968v

## What is CVE-2025-37097?

CVE-2025-37097 is a high-severity denial of service vulnerability in Hewlett Packard Enterprise Insight Remote Support, published on 1 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

A vulnerability in HPE Insight Remote Support (IRS) prior to v7.15.0.646 may allow an unauthenticated denial of service

Weakness: CWE-749 (Exposed Dangerous Method or Function)

## Which versions are affected by CVE-2025-37097?

It affects 1 product.


Products: Hpe Insight Remote Support.

## How do I fix CVE-2025-37097?

No fix has been published for CVE-2025-37097 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-37097 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2025-37097 exists.

## Other vulnerabilities in Hewlett Packard Enterprise Insight Remote Support

- [CVE-2025-37099](https://insights.sbomify.com/CVE-2025-37099/): Code injection in Insight Remote Support (critical 9.8)
- [CVE-2024-53676](https://insights.sbomify.com/CVE-2024-53676/): Path traversal in HPE Insight Remote Support (critical 9.8)
- [CVE-2024-53673](https://insights.sbomify.com/CVE-2024-53673/): Deserialization in Insight Remote Support (high 8.1)
- [CVE-2025-37098](https://insights.sbomify.com/CVE-2025-37098/): Path traversal in Insight Remote Support (high 7.5)
- [CVE-2024-11622](https://insights.sbomify.com/CVE-2024-11622/): XML external entity in HPE Insight Remote Support (high 7.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-37097 and fix it if it is affected.

What it is: CVE-2025-37097 is a high-severity denial of service vulnerability in Hewlett Packard Enterprise Insight Remote Support, published on 1 Jul 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2025-37097 exists.

Affected product: Hewlett Packard Enterprise Insight Remote Support. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-37097/ (Markdown: https://insights.sbomify.com/CVE-2025-37097/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-37097
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-37097
- OSV: https://osv.dev/vulnerability/CVE-2025-37097

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-37097/
Summaries are generated and may contain mistakes; the official description above is the record.