{"answers":{"affected":"It affects 1 product.","exploited":"It is not confirmed as exploited in the wild, but public exploit code for CVE-2025-48388 exists.","fix":"No fix has been published for CVE-2025-48388 yet. Limit exposure of the affected software until one is available.","what":"CVE-2025-48388 is a high-severity vulnerability in freescout-help-desk freescout, published on 29 May 2025. An attacker needs administrator access to exploit it, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2025-48388 and fix it if it is affected.\n\nWhat it is: CVE-2025-48388 is a high-severity vulnerability in freescout-help-desk freescout, published on 29 May 2025. An attacker needs administrator access to exploit it, with no action from the victim.\nExploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2025-48388 exists.\n\nAffected product: freescout-help-desk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2025-48388/ (Markdown: https://insights.sbomify.com/CVE-2025-48388/index.md)","id":"CVE-2025-48388","markdown":"https://insights.sbomify.com/CVE-2025-48388/index.md","name":"CVE-2025-48388","record":{"aliases":["GHSA-c76f-wggm-grcq"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["other"],"network_reachable":"yes","non_default_config":false,"product_category":"FreeScout help desk","requires_auth":"high_privilege","summary":"Attackers can inject control characters into FreeScout via insufficient input validation, potentially disrupting log integrity or application behavior.","user_interaction":"not_required","vuln_class":"other"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"GitHub_M","cpe":[{"product":"freescout","vendor":"freescout"}],"cvss":{"score":7,"severity":"high","source":"cna","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N","version":"4.0"},"cwes":[{"id":"CWE-93","name":"Improper Neutralization of CRLF Sequences"},{"id":"CWE-134","name":"Use of Externally-Controlled Format String"}],"description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\\r, \\n, \\t)to the application. This issue has been patched in version 1.8.178.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"weaponised"},"has_fix":false,"headline":"FreeScout Has Insufficient Protection Against CRLF-injection","id":"CVE-2025-48388","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"other","year":"2025"},"n_packages":0,"n_references":2,"next":{"headline":"FreeScout Vulnerable to Deserialization of Untrusted Data","id":"CVE-2025-48389"},"packages":[],"prev":{"headline":"tar-fs has issue where extract can write outside the specified dir with a specific tarball","id":"CVE-2025-48387"},"products":["freescout"],"published":"2025-05-29","related":[{"cvss_score":10,"headline":"FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution","id":"CVE-2026-28289","kev_date_added":null,"published":"2026-03-03"},{"cvss_score":9.8,"headline":"FreeScout's Predictable Authentication Token Enables Account Takeover","id":"CVE-2026-27637","kev_date_added":null,"published":"2026-02-25"},{"cvss_score":9.3,"headline":"FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread-\u003ebody !!})","id":"CVE-2026-32754","kev_date_added":null,"published":"2026-03-19"},{"cvss_score":9.1,"headline":"FreeScout OS Command Injection vulnerability","id":"CVE-2024-29185","kev_date_added":null,"published":"2024-03-22"},{"cvss_score":8.9,"headline":"FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron","id":"CVE-2026-40498","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force","id":"CVE-2026-40496","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache","id":"CVE-2026-27636","kev_date_added":null,"published":"2026-02-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"poc","technical_impact":"partial"},"state":"PUBLISHED","updated":"2025-05-29","vendors":["freescout-help-desk"]},"summary":"Attackers can inject control characters into FreeScout via insufficient input validation, potentially disrupting log integrity or application behavior.","url":"https://insights.sbomify.com/CVE-2025-48388/"}