{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2025-48389 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2025-48389 yet. Limit exposure of the affected software until one is available.","what":"CVE-2025-48389 is a high-severity unsafe deserialization vulnerability in freescout-help-desk freescout, published on 29 May 2025. An attacker needs administrator access to exploit it, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2025-48389 and fix it if it is affected.\n\nWhat it is: CVE-2025-48389 is a high-severity unsafe deserialization vulnerability in freescout-help-desk freescout, published on 29 May 2025. An attacker needs administrator access to exploit it, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2025-48389 in the wild and no public exploit code.\n\nAffected product: freescout-help-desk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2025-48389/ (Markdown: https://insights.sbomify.com/CVE-2025-48389/index.md)","id":"CVE-2025-48389","markdown":"https://insights.sbomify.com/CVE-2025-48389/index.md","name":"CVE-2025-48389","record":{"aliases":["GHSA-jmpv-8q3h-2m8v"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["code_execution"],"network_reachable":"yes","non_default_config":false,"product_category":"FreeScout help desk","requires_auth":"high_privilege","summary":"An attacker can achieve arbitrary code execution in FreeScout by passing a serialized object through the set function, which is deserialized during retrieval.","user_interaction":"not_required","vuln_class":"deserialization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"GitHub_M","cpe":[{"product":"freescout","vendor":"freescout"}],"cvss":{"score":8.6,"severity":"high","source":"cna","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N","version":"4.0"},"cwes":[{"id":"CWE-502","name":"Deserialization of Untrusted Data"}],"description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"FreeScout Vulnerable to Deserialization of Untrusted Data","id":"CVE-2025-48389","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"deserialization","year":"2025"},"n_packages":0,"n_references":2,"next":{"headline":"FreeScout Vulnerable to Remote Code Execution (RCE)","id":"CVE-2025-48390"},"packages":[],"prev":{"headline":"FreeScout Has Insufficient Protection Against CRLF-injection","id":"CVE-2025-48388"},"products":["freescout"],"published":"2025-05-29","related":[{"cvss_score":10,"headline":"FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution","id":"CVE-2026-28289","kev_date_added":null,"published":"2026-03-03"},{"cvss_score":9.8,"headline":"FreeScout's Predictable Authentication Token Enables Account Takeover","id":"CVE-2026-27637","kev_date_added":null,"published":"2026-02-25"},{"cvss_score":9.3,"headline":"FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread-\u003ebody !!})","id":"CVE-2026-32754","kev_date_added":null,"published":"2026-03-19"},{"cvss_score":9.1,"headline":"FreeScout OS Command Injection vulnerability","id":"CVE-2024-29185","kev_date_added":null,"published":"2024-03-22"},{"cvss_score":8.9,"headline":"FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron","id":"CVE-2026-40498","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force","id":"CVE-2026-40496","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache","id":"CVE-2026-27636","kev_date_added":null,"published":"2026-02-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"total"},"state":"PUBLISHED","updated":"2025-05-30","vendors":["freescout-help-desk"]},"summary":"An attacker can achieve arbitrary code execution in FreeScout by passing a serialized object through the set function, which is deserialized during retrieval.","url":"https://insights.sbomify.com/CVE-2025-48389/"}