CVE-2025-48472 FreeScout Vulnerable to Insufficient Authorization
Attackers can gain unauthorized access to mailboxes by toggling notifications, bypassing access controls in FreeScout help desk.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-48472?
CVE-2025-48472 is a medium-severity missing authorization vulnerability in freescout-help-desk freescout, published on 29 May 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.
Weakness: CWE-863
Which versions are affected by CVE-2025-48472?
It affects 1 product.
Products include Freescout Freescout.
How do I fix CVE-2025-48472?
No fix has been published for CVE-2025-48472 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2025-48472 being exploited?
It is not confirmed as exploited in the wild, but public exploit code for CVE-2025-48472 exists.
Other vulnerabilities in freescout-help-desk freescout
- CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
- CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover
- CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
- CVE-2024-29185 FreeScout OS Command Injection vulnerability
- CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Sources
Also known as GHSA-f62r-8354-8pqg.