CVE-2025-48476 FreeScout Has Business Logic Errors

What is CVE-2025-48476?

CVE-2025-48476 is a high-severity vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

Weakness: CWE-841

Which versions are affected by CVE-2025-48476?

It affects 1 product.

Products include Freescout Freescout.

How do I fix CVE-2025-48476?

No fix has been published for CVE-2025-48476 yet. Limit exposure of the affected software until one is available.

Is CVE-2025-48476 being exploited?

There is no known exploitation of CVE-2025-48476 in the wild and no public exploit code.

Other vulnerabilities in freescout-help-desk freescout

• CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution Critical 10.0
• CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover Critical 9.8
• CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!}) Critical 9.3
• CVE-2024-29185 FreeScout OS Command Injection vulnerability Critical 9.1
• CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron High 8.9

Sources

• CVE record
• NVD
• OSV
• GitHub advisory
• How this page is made

Also known as GHSA-7h5m-q39p-h849.