CVE-2025-48477 FreeScout Has Business Logic Errors
Attackers can modify Mailbox attributes by bypassing required action sequences in FreeScout help desk software.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-48477?
CVE-2025-48477 is a high-severity vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.
Weakness: CWE-841
Which versions are affected by CVE-2025-48477?
It affects 1 product.
Products include Freescout Freescout.
How do I fix CVE-2025-48477?
No fix has been published for CVE-2025-48477 yet. Limit exposure of the affected software until one is available.
Is CVE-2025-48477 being exploited?
There is no known exploitation of CVE-2025-48477 in the wild and no public exploit code.
Other vulnerabilities in freescout-help-desk freescout
- CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
- CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover
- CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
- CVE-2024-29185 FreeScout OS Command Injection vulnerability
- CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Sources
Also known as GHSA-2c82-qx7x-35h8.