CVE-2025-48481 FreeScout Has Business Logic Errors
Attackers can self-activate blocked or deleted accounts using email invitation links, gaining unauthorized access to FreeScout help desk instances.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-48481?
CVE-2025-48481 is a medium-severity vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
Weakness: CWE-841
Which versions are affected by CVE-2025-48481?
It affects 1 product.
Products include Freescout Freescout.
How do I fix CVE-2025-48481?
No fix has been published for CVE-2025-48481 yet. Limit exposure of the affected software until one is available.
Is CVE-2025-48481 being exploited?
There is no known exploitation of CVE-2025-48481 in the wild and no public exploit code.
Other vulnerabilities in freescout-help-desk freescout
- CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
- CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover
- CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
- CVE-2024-29185 FreeScout OS Command Injection vulnerability
- CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Sources
Also known as GHSA-jgj2-x749-5wc7.