CVE-2025-48482 FreeScout Has Business Logic Errors
Attackers can modify customer channel assignments via mass assignment, requiring an upgrade to FreeScout.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-48482?
CVE-2025-48482 is a medium-severity vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
Weakness: CWE-841
Which versions are affected by CVE-2025-48482?
It affects 1 product.
Products include Freescout Freescout.
How do I fix CVE-2025-48482?
No fix has been published for CVE-2025-48482 yet. Limit exposure of the affected software until one is available.
Is CVE-2025-48482 being exploited?
There is no known exploitation of CVE-2025-48482 in the wild and no public exploit code.
Other vulnerabilities in freescout-help-desk freescout
- CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
- CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover
- CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
- CVE-2024-29185 FreeScout OS Command Injection vulnerability
- CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Sources
Also known as GHSA-7fjp-538q-9vrf.