# CVE-2025-48486: FreeScout Vulnerable to Stored XSS

> Attackers can inject malicious scripts via unsanitized input in FreeScout, potentially leading to session hijacking or code execution.

- **Severity:** Medium 6.1 (`CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 30 May 2025
- **Updated:** 30 May 2025
- **Also known as:** GHSA-9jpm-xrpc-cv66

## What is CVE-2025-48486?

CVE-2025-48486 is a medium-severity cross-site scripting vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the cross-site scripiting (XSS) vulnerability is caused by the lack of input validation and sanitization in both \Session::flash and __, allowing user input to be executed without proper filtering. This issue has been patched in version 1.8.180.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2025-48486?

It affects 1 product.


Products: Freescout Freescout.

## How do I fix CVE-2025-48486?

No fix has been published for CVE-2025-48486 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-48486 being exploited?

There is no known exploitation of CVE-2025-48486 in the wild and no public exploit code.

## Other vulnerabilities in freescout-help-desk freescout

- [CVE-2026-28289](https://insights.sbomify.com/CVE-2026-28289/): FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution (critical 10.0)
- [CVE-2026-27637](https://insights.sbomify.com/CVE-2026-27637/): FreeScout's Predictable Authentication Token Enables Account Takeover (critical 9.8)
- [CVE-2026-32754](https://insights.sbomify.com/CVE-2026-32754/): FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!}) (critical 9.3)
- [CVE-2024-29185](https://insights.sbomify.com/CVE-2024-29185/): FreeScout OS Command Injection vulnerability (critical 9.1)
- [CVE-2026-40498](https://insights.sbomify.com/CVE-2026-40498/): FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron (high 8.9)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-48486 and fix it if it is affected.

What it is: CVE-2025-48486 is a medium-severity cross-site scripting vulnerability in freescout-help-desk freescout, published on 30 May 2025. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2025-48486 in the wild and no public exploit code.

Affected product: freescout-help-desk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-48486/ (Markdown: https://insights.sbomify.com/CVE-2025-48486/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-48486
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-48486
- OSV: https://osv.dev/vulnerability/CVE-2025-48486

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-48486/
Summaries are generated and may contain mistakes; the official description above is the record.