CVE-2025-57972 WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability
Attackers can bypass access controls in the Helpdesk Support Ticket System for WooCommerce plugin to perform unauthorized actions.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-57972?
CVE-2025-57972 is a medium-severity missing authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce, published on 22 Sep 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.
Weakness: CWE-862
Which versions are affected by CVE-2025-57972?
How do I fix CVE-2025-57972?
No fix has been published for CVE-2025-57972 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2025-57972 being exploited?
There is no known exploitation of CVE-2025-57972 in the wild and no public exploit code.
Sources
Also known as GHSA-6h7h-wh98-66vf.