CVE-2026-111676 Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
Authenticated agents can read tickets from other departments by enumerating IDs, exposing customer data and internal notes.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2026-111676?
CVE-2026-111676 is a medium-severity missing authorization vulnerability in faveosuite faveo-helpdesk, published on 16 Oct 2026. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Weakness: CWE-639
Which versions are affected by CVE-2026-111676?
How do I fix CVE-2026-111676?
No fix has been published for CVE-2026-111676 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2026-111676 being exploited?
There is no known exploitation of CVE-2026-111676 in the wild and no public exploit code.
Sources
Also known as GHSA-8f6x-fr2m-f6wc.