CVE-2026-124025 Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print
Medium 5.3
Published
Updated
Check this codebase for CVE-2026-124025 and fix it if it is affected.
What it is: CVE-2026-124025 is a medium-severity vulnerability in faveosuite faveo-helpdesk, published on 6 Nov 2026.
Exploitation: There is no known exploitation of CVE-2026-124025 in the wild and no public exploit code.
Affected product: faveosuite faveo-helpdesk. No package-level version data is available, so check the vendor advisory linked from the reference page.
Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.
Reference: https://insights.sbomify.com/CVE-2026-124025/ (Markdown: https://insights.sbomify.com/CVE-2026-124025/index.md)
- Exploited in the wild
- Not known
- Fix
- None listed
What is CVE-2026-124025?
CVE-2026-124025 is a medium-severity vulnerability in faveosuite faveo-helpdesk, published on 6 Nov 2026.
Official description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.
Weakness: CWE-639
Which versions are affected by CVE-2026-124025?
How do I fix CVE-2026-124025?
No fix has been published for CVE-2026-124025 yet. Limit exposure of the affected software until one is available.
Is CVE-2026-124025 being exploited?
There is no known exploitation of CVE-2026-124025 in the wild and no public exploit code.
Sources
Also known as GHSA-p5r3-pjjx-rggv.