CVE-2026-14197 Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
A restricted support agent can arbitrarily reassign customers for any ticket due to missing per-ticket access checks in the Fluent Support plugin.
- Exploited in the wild
- Not known
- Login needed
- An administrator
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2026-14197?
CVE-2026-14197 is a low-severity missing authorization vulnerability in Unknown Fluent Support, published on 1 Aug 2026. An attacker needs administrator access to exploit it, with no action from the victim.
Official description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Weakness: CWE-639
Which versions are affected by CVE-2026-14197?
How do I fix CVE-2026-14197?
No fix has been published for CVE-2026-14197 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2026-14197 being exploited?
It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-14197 exists.
Sources
Also known as GHSA-vprj-v253-jvjv.