# CVE-2026-14309: Chat On Desk < 1.0.9 - Unauthenticated Account Takeover via Password Reset OTP Bypass

> Unauthenticated attackers can bypass SMS OTP validation to reset arbitrary user passwords and take over accounts, including administrators.

- **Severity:** High 8.1 (`CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 1 Aug 2026
- **Updated:** 5 Aug 2026
- **Also known as:** GHSA-ggm5-8542-75h6

## What is CVE-2026-14309?

CVE-2026-14309 is a high-severity authentication bypass vulnerability in Unknown Chat On Desk Order Notifications, published on 1 Aug 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

The Chat On Desk Order Notifications  WordPress plugin before 1.0.9 does not verify that the one-time password has been validated before processing a password-reset request, allowing unauthenticated attackers to reset the password of arbitrary users, including administrators, and take over their accounts when SMS one-time-password password reset is enabled.

Weakness: CWE-287 (Improper Authentication)

## Which versions are affected by CVE-2026-14309?


## How do I fix CVE-2026-14309?

No fix has been published for CVE-2026-14309 yet. Limit exposure of the affected software until one is available.

## Is CVE-2026-14309 being exploited?

There is no known exploitation of CVE-2026-14309 in the wild and no public exploit code.

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2026-14309 and fix it if it is affected.

What it is: CVE-2026-14309 is a high-severity authentication bypass vulnerability in Unknown Chat On Desk Order Notifications, published on 1 Aug 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2026-14309 in the wild and no public exploit code.

Affected product: Unknown Chat On Desk Order Notifications. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2026-14309/ (Markdown: https://insights.sbomify.com/CVE-2026-14309/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2026-14309
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2026-14309
- OSV: https://osv.dev/vulnerability/CVE-2026-14309

---
From sbomify Insights: https://insights.sbomify.com/CVE-2026-14309/
Summaries are generated and may contain mistakes; the official description above is the record.