CVE-2026-14928 JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
Authenticated users can read other users' support ticket subjects and message bodies due to missing authorization checks in the JS Help Desk plugin.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2026-14928?
CVE-2026-14928 is a medium-severity missing authorization vulnerability in Unknown JS Help Desk, published on 31 Jul 2026. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Weakness: CWE-200
Which versions are affected by CVE-2026-14928?
How do I fix CVE-2026-14928?
No fix has been published for CVE-2026-14928 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2026-14928 being exploited?
It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-14928 exists.
Sources
Also known as GHSA-ghj5-mpcj-95xg.