CVE-2026-20314 Server-side request forgery in Cisco Packaged Contact Center Enterprise

Medium 5.0 Published Updated

Authenticated attackers can exploit improper input validation to send arbitrary network requests from the affected Cisco Contact Center devices.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2026-20314?

CVE-2026-20314 is a medium-severity server-side request forgery vulnerability in Cisco Packaged Contact Center Enterprise, published on 19 Aug 2026. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Weakness: CWE-918

Which versions are affected by CVE-2026-20314?

How do I fix CVE-2026-20314?

No fix has been published for CVE-2026-20314 yet. Limit exposure of the affected software until one is available.

Upgrade, and send outbound requests through an allow-list that blocks internal addresses. More about Server-side request forgery.

Is CVE-2026-20314 being exploited?

There is no known exploitation of CVE-2026-20314 in the wild and no public exploit code.

Sources

Also known as GHSA-fc4q-vvfv-69h5.

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