# CVE-2026-2511: SQL injection in JS Help Desk – AI-Powered Support & Ticketing System

> Unauthenticated attackers can extract sensitive database information via SQL injection in the JS Help Desk WordPress plugin.

- **Severity:** High 7.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 26 Mar 2026
- **Updated:** 8 Apr 2026
- **Also known as:** GHSA-x7pj-w9h3-5rv9

## What is CVE-2026-2511?

CVE-2026-2511 is a high-severity SQL injection vulnerability in rabilal JS Help Desk – AI-Powered Support & Ticketing System, published on 26 Mar 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Weakness: CWE-89 (Improper Neutralization of Special Elements used in an SQL Command)

## Which versions are affected by CVE-2026-2511?


## How do I fix CVE-2026-2511?

No fix has been published for CVE-2026-2511 yet. Limit exposure of the affected software until one is available.

## Is CVE-2026-2511 being exploited?

There is no known exploitation of CVE-2026-2511 in the wild and no public exploit code.

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2026-2511 and fix it if it is affected.

What it is: CVE-2026-2511 is a high-severity SQL injection vulnerability in rabilal JS Help Desk – AI-Powered Support & Ticketing System, published on 26 Mar 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2026-2511 in the wild and no public exploit code.

Affected product: rabilal JS Help Desk – AI-Powered Support & Ticketing System. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2026-2511/ (Markdown: https://insights.sbomify.com/CVE-2026-2511/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2026-2511
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2026-2511
- OSV: https://osv.dev/vulnerability/CVE-2026-2511

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From sbomify Insights: https://insights.sbomify.com/CVE-2026-2511/
Summaries are generated and may contain mistakes; the official description above is the record.