CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover

Critical 9.8 Published Updated

Attackers can achieve full account takeover by computing predictable authentication tokens if the application key is exposed.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2026-27637?

CVE-2026-27637 is a critical authentication bypass vulnerability in freescout-help-desk freescout, published on 25 Feb 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.

Weakness: CWE-330

Which versions are affected by CVE-2026-27637?

It affects 1 product.

Products include Freescout Freescout.

How do I fix CVE-2026-27637?

No fix has been published for CVE-2026-27637 yet. Limit exposure of the affected software until one is available.

Upgrade, and rotate credentials and sessions that may have been exposed. More about Authentication bypass.

Is CVE-2026-27637 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-27637 exists.

Sources

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