CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

Critical 9.3 Published Updated

Unauthenticated attackers can inject malicious scripts via email bodies that execute in agents' email clients, leading to session hijacking and credential theft.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2026-32754?

CVE-2026-32754 is a critical cross-site scripting vulnerability in freescout-help-desk freescout, published on 19 Mar 2026. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

Weakness: CWE-79, CWE-116

Which versions are affected by CVE-2026-32754?

It affects 1 product.

Products include Freescout Freescout.

How do I fix CVE-2026-32754?

No fix has been published for CVE-2026-32754 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2026-32754 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-32754 exists.

Sources

Also known as GHSA-56h2-5556-r6mg.

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