{"answers":{"affected":"It affects 1 product.","exploited":"It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-39384 exists.","fix":"No fix has been published for CVE-2026-39384 yet. Limit exposure of the affected software until one is available.","what":"CVE-2026-39384 is a high-severity missing authorization vulnerability in freescout-help-desk freescout, published on 7 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2026-39384 and fix it if it is affected.\n\nWhat it is: CVE-2026-39384 is a high-severity missing authorization vulnerability in freescout-help-desk freescout, published on 7 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim.\nExploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-39384 exists.\n\nAffected product: freescout-help-desk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2026-39384/ (Markdown: https://insights.sbomify.com/CVE-2026-39384/index.md)","id":"CVE-2026-39384","markdown":"https://insights.sbomify.com/CVE-2026-39384/index.md","name":"CVE-2026-39384","record":{"aliases":["GHSA-j6v9-22vq-53vh"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read","data_modify"],"network_reachable":"yes","non_default_config":true,"product_category":"FreeScout help desk","requires_auth":"low_privilege","summary":"Attackers can bypass customer visibility restrictions during merge operations, potentially accessing or modifying data across mailboxes.","user_interaction":"not_required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"GitHub_M","cpe":[{"product":"freescout","vendor":"freescout"}],"cvss":{"score":7.6,"severity":"high","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L","version":"3.1"},"cwes":[{"id":"CWE-639","name":"Authorization Bypass Through User-Controlled Key"}],"description":"FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"weaponised"},"has_fix":false,"headline":"FreeScout Customer Merge Cross-Mailbox Authorization Bypass","id":"CVE-2026-39384","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"missing_authorization","year":"2026"},"n_packages":0,"n_references":2,"next":{"headline":"Frappe LMS enrollment bypass in paid courses via unrelated batch","id":"CVE-2026-39385"},"packages":[],"prev":{"headline":"Gotenberg unauthenticated blind SSRF via unfiltered webhook URL","id":"CVE-2026-39383"},"products":["freescout"],"published":"2026-04-07","related":[{"cvss_score":10,"headline":"FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution","id":"CVE-2026-28289","kev_date_added":null,"published":"2026-03-03"},{"cvss_score":9.8,"headline":"FreeScout's Predictable Authentication Token Enables Account Takeover","id":"CVE-2026-27637","kev_date_added":null,"published":"2026-02-25"},{"cvss_score":9.3,"headline":"FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread-\u003ebody !!})","id":"CVE-2026-32754","kev_date_added":null,"published":"2026-03-19"},{"cvss_score":9.1,"headline":"FreeScout OS Command Injection vulnerability","id":"CVE-2024-29185","kev_date_added":null,"published":"2024-03-22"},{"cvss_score":8.9,"headline":"FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron","id":"CVE-2026-40498","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force","id":"CVE-2026-40496","kev_date_added":null,"published":"2026-04-21"},{"cvss_score":8.8,"headline":"FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache","id":"CVE-2026-27636","kev_date_added":null,"published":"2026-02-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"poc","technical_impact":"partial"},"state":"PUBLISHED","updated":"2026-04-09","vendors":["freescout-help-desk"]},"summary":"Attackers can bypass customer visibility restrictions during merge operations, potentially accessing or modifying data across mailboxes.","url":"https://insights.sbomify.com/CVE-2026-39384/"}