{"answers":{"affected":"","exploited":"It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-40570 exists.","fix":"No fix has been published for CVE-2026-40570 yet. Limit exposure of the affected software until one is available.","what":"CVE-2026-40570 is a medium-severity missing authorization vulnerability in freescout-help-desk freescout, published on 21 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2026-40570 and fix it if it is affected.\n\nWhat it is: CVE-2026-40570 is a medium-severity missing authorization vulnerability in freescout-help-desk freescout, published on 21 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim.\nExploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-40570 exists.\n\nAffected product: freescout-help-desk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2026-40570/ (Markdown: https://insights.sbomify.com/CVE-2026-40570/index.md)","id":"CVE-2026-40570","markdown":"https://insights.sbomify.com/CVE-2026-40570/index.md","name":"CVE-2026-40570","record":{"aliases":["GHSA-w77q-wjfp-c822"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"FreeScout help desk","requires_auth":"low_privilege","summary":"Any authenticated user can access full customer PII via the load_customer_info action without proper mailbox access verification.","user_interaction":"not_required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"GitHub_M","cpe":[],"cvss":{"score":5.7,"severity":"medium","source":"cna","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","version":"4.0"},"cwes":[{"id":"CWE-862","name":"Missing Authorization"},{"id":"CWE-639","name":"Authorization Bypass Through User-Controlled Key"}],"description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"weaponised"},"has_fix":false,"headline":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","id":"CVE-2026-40570","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"missing_authorization","year":"2026"},"n_packages":0,"n_references":3,"next":{"headline":"NamelessMC: Reactions on private or blocking profile posts can be modified without proper authorization","id":"CVE-2026-40571"},"packages":[],"prev":{"headline":"FreeScout's Mass Assignment in Mailbox Connection Settings Enables Silent Email Exfiltration","id":"CVE-2026-40569"},"products":["freescout"],"published":"2026-04-21","related":[],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"poc","technical_impact":"partial"},"state":"PUBLISHED","updated":"2026-04-21","vendors":["freescout-help-desk"]},"summary":"Any authenticated user can access full customer PII via the load_customer_info action without proper mailbox access verification.","url":"https://insights.sbomify.com/CVE-2026-40570/"}