CVE-2026-41183 FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

Medium 4.3 Published Updated

Attackers can view hidden assigned-only conversations via global search or AJAX filters, exposing sensitive support data.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2026-41183?

CVE-2026-41183 is a medium-severity vulnerability in freescout-help-desk freescout, published on 21 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

Weakness: CWE-200

Which versions are affected by CVE-2026-41183?

How do I fix CVE-2026-41183?

No fix has been published for CVE-2026-41183 yet. Limit exposure of the affected software until one is available.

Is CVE-2026-41183 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-41183 exists.

Sources

Also known as GHSA-7rh8-9rgv-g35r.

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