CVE-2026-41906 FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass

High 7.1 Published Updated

A low-privileged agent can bypass authorization checks to bind conversations to customers in other mailboxes, modifying data across scopes.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2026-41906?

CVE-2026-41906 is a high-severity missing authorization vulnerability in freescout-help-desk freescout, published on 7 May 2026. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Weakness: CWE-639

Which versions are affected by CVE-2026-41906?

How do I fix CVE-2026-41906?

No fix has been published for CVE-2026-41906 yet. Limit exposure of the affected software until one is available.

Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.

Is CVE-2026-41906 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-41906 exists.

Sources

Also known as GHSA-p6hg-2cwg-rrx9.

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