CVE-2026-45294 FreeScout: User Account Enumeration via Password Reset Response Differentiation
Unauthenticated attackers can enumerate valid helpdesk agent email addresses by observing differences in password reset responses.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2026-45294?
CVE-2026-45294 is a medium-severity vulnerability in freescout-help-desk freescout, published on 29 May 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
Which versions are affected by CVE-2026-45294?
How do I fix CVE-2026-45294?
No fix has been published for CVE-2026-45294 yet. Limit exposure of the affected software until one is available.
Is CVE-2026-45294 being exploited?
It is not confirmed as exploited in the wild, but public exploit code for CVE-2026-45294 exists.
Sources
Also known as GHSA-jvmv-2qcp-7855.