CVE-2026-56731 Zammad: Cross-Site Scripting in Ticket Notifications

High 8.4 Published Updated

A low-privilege user can inject malicious JavaScript into ticket titles, potentially leading to code execution or account takeover in Zammad.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2026-56731?

CVE-2026-56731 is a high-severity cross-site scripting vulnerability in zammad, published on 25 Sep 2026. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.

Weakness: CWE-79

Which versions are affected by CVE-2026-56731?

How do I fix CVE-2026-56731?

No fix has been published for CVE-2026-56731 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2026-56731 being exploited?

There is no known exploitation of CVE-2026-56731 in the wild and no public exploit code.

Sources

Also known as GHSA-p9xp-gx8r-4397.

Is CVE-2026-56731 in your software?

Upload an SBOM and sbomify checks it against every vulnerability here, every day.

Check your SBOMs for free