CVE-2026-72554 Ladybird Web Solution Faveo Helpdesk - Broken Access Control
Authenticated users can read other customers' ticket conversations and internal notes via the REST API due to missing ownership checks.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2026-72554?
CVE-2026-72554 is a medium-severity missing authorization vulnerability in Ladybird Web Solution Faveo Helpdesk, published on 11 Aug 2026. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.
Weakness: CWE-284
Which versions are affected by CVE-2026-72554?
How do I fix CVE-2026-72554?
No fix has been published for CVE-2026-72554 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2026-72554 being exploited?
There is no known exploitation of CVE-2026-72554 in the wild and no public exploit code.
Sources
Also known as GHSA-8xxh-mwc3-vmw6.